Étienne Charbonneau, PhD

Rutgers SPAA PhD (2010)
École nationale d'administration publique

Website: http://www.enap.ca/enap/2890/Informations_professionnelles.enap?view=fonction&indid=1171

Étienne Charbonneau is associate professor of public management at the École Nationale d'Administration Publique. He received his PhD in Public Administration from the School of Public Affairs and Administration, Rutgers University–Newark. When he is not examining citizen satisfaction with public services, he delves into questions of how and why public managers integrate benchmarking into their decisions, and how benchmarking systems influence performance and accountability.

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