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SPAA Internship Spotlight: Gary Maimon – Osprey Hospice LLC

Gary Maimon

Name: Gary Maimon
Degree Program: Master of Public Administration
Graduation Month/Year: May 2025
Name of Organization: Osprey Hospice LLC
Location of Internship: East Brunswick, NJ
Title: Administrative Volunteer

Summary of Responsibilities:
As an administrative volunteer, I was responsible for various tasks that contributed to the efficient functioning of the organization. One of my duties was actively participating in a monthly audit of all personnel records, ensuring their accuracy and completeness. I was also responsible for contacting employees and following up on necessary paperwork to maintain well-organized and up-to-date files. Additionally, I had the invaluable opportunity to explore the business development aspect of the role. I was fortunate to attend networking events  where I could interact with other professionals in my field, expanding my network and gaining valuable insights into the healthcare field. I played a crucial role in the company's digital transformation by assisting in the onboarding process of new employees. This involved utilizing iPad devices connected to specialized remote software, facilitating a transition towards a paperless environment.

Favorite Aspect of Internship:
My favorite part of the internship was the challenge of helping onboard all the employees onto the mobile record system we used. I volunteered at a healthcare agency that provided hospice care services to patients in their homes. Here we had two teams; the administrative team, which included myself and the office staff, and the second team which included only the clinical staff. This is where I found my experience to be the most challenging and fun. The clinical staff had a difficult time picking up the new processes and methods of the application and the supporting websites we used. What made this experience fun and memorable was the fact that I was able to learn about new communication methods, which allowed me not only to make a meaningful connection with team members but also explain the technology in a very educational manner which allowed the clinical staff to be more efficient in their daily tasks.

Career Goals:
My career goal is to ultimately become the administrator of a hospice organization. After my internship, I fell in love with the program and everything hospice delivers for patients and their families.

How did the service-learning course help you navigate your internship responsibilities?
The service-learning course taught me about the different resources available to students during their internship or after graduation and that there is always more to a specific field than at first glance. Some of these would be helpful links for joining professional organizations. Still, the most considerable help was the support system Professor Dillard has in place to allow all students to try out all the opportunities offered to them, even those that might not seem accessible at first glance.

What kind of skills did you learn during this internship?
The most valuable skill I learned during my internship was communication. When I joined, I realized that I had not been speaking purposefully. After going through this internship, I speak confidently and purposefully.

Has your mentoring part of the internship been helpful in navigating your career goals?
Yes, the mentoring part of the internship has been invaluable in navigating my career goals. With the insight and knowledge that came from my mentor, I was able to know all of the business ins and outs which aided me in becoming a better healthcare administrator.